FAQ
Frequently asked questions from TuneUp users (please expand to see full list of articles)
Frequently Asked Questions
- Will previous "TuneUp Bundle, Lifetime Licenses" purchased from TuneUp Media, Inc. be honored by GMGP, LLC
- How do I retrieve a lost activation code?
- How do I activate TuneUp?
- How do I reset my password?
- What are the system requirements to run TuneUp?
- How do I submit a support request?
Cleaning Music
- What file formats / types can I clean with TuneUp?
- What can/can't TuneUp clean?
- How long does it take to clean my collection?
- How can I control what song information TuneUp cleans?
- Why do some tracks turn red during the cleaning process?
- My music is on a networked storage drive and TuneUp is running extremely slow. Can I do anything to speed the process up?