Conflict:
Users running Trend Micro antivirus and TuneUp simultaneously may experience issues during the song lookup process. Most commonly, users drag songs into TuneUp, and TuneUp immediately shows the message "done" without displaying any lookup results.
Workaround:
A detailed explanation of how to add any program (including TuneUp) to Trend Micro's "allowed" list, can be found in Trend Micro's Knowledge Base.
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