PC: No "Send to TuneUp" option when attempting to clean playlist in Windows Media Player

NOTE: If you are running TuneUp 3.0 or higher, this support item is no longer valid. All support documentation for 3.0 and higher can be found under TuneUp Support - Learn More. 

Bug: Right clicking on a playlist within certain views in your Windows Media Player library, does not display the "Send to TuneUp" option in the drop down menu.

Cause: Our development team is still working on determining the cause of this issue. 

Workaround:  Please make sure you are attempting to clean your playlists using the path/views shown in the screenshot below: 

sendto_wmp.png

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