NOTE: If you are running TuneUp 3.0 or higher, this support item is no longer valid. All support documentation for 3.0 and higher can be found under TuneUp Support - Learn More.
The traditional drag & drop functionality does not work within WMP, so please follow the following steps to send music into TuneUp:
1.) Click on the Clean icon in the top menu bar
2.) Select the songs you want to clean in the Windows Media Player
3.) Within WMP, right-click on these songs and select Send To -> TuneUp
4.) TuneUp will immediately begin fingerprinting your music to find matches