Isaac
posted this on August 21, 2012 12:55 pm
Bug: Undocked TuneUp window disappears when music is dragged into it from your iTunes library (this is sometimes coupled with the "dock" icon appearing disabled).
Cause: If your iTunes window consumes the entire length of your computer screen, there is not enough room for TuneUp to dock next to it, causing the TuneUp window to overlap iTunes. Clicking on iTunes brings focus to that program's window, causing TuneUp to either disappear off of your screen, or become a secondary window directly behind iTunes.
Workaround: In a future release of TuneUp, launching our application will most likely force the iTunes window to resize itself enough on your screen to allow room of TuneUp. In the meantime, you can manually resize the iTunes window by doing the following: