TuneUp Support
  • Home
  • Submit a request
  • Check your existing requests

Forums/FAQ

 

Overview | Recent

General (15) »

  • How can I uninstall TuneUp from my computer?
  • How do I transfer my activation code to a new machine?
  • What is the licensing policy?

Getting Started (7) »

  • How can I get the latest version of TuneUp if I have problems with the Updater?
  • TuneUp says it's "Unable to Connect" but I am sure I am connected to the Internet. What do I do?
  • How do I activate TuneUp?

Cleaning Music (13) »

  • Why am I seeing an "Some tracks were not found in your music collection" error message?
  • How can I control what song information TuneUp cleans?
  • How do I clean music using Windows Media Player?

Adding Cover Art (3) »

  • Why didn't TuneUp "undo" my saved cover art?
  • Why won't tracks without cover art appear in the Cover Art tab?
  • Why isn't a track's incorrect cover art fixed with the rest of the metadata?

Tuniverse (2) »

  • Can I move the widgets around?
  • Can I delete or close a widget?

Using the DeDuper (1) »

  • Where do my duplicates go after running the DeDuper?
 
 

FAQ

Frequently asked questions from TuneUp users

 

Support Ticket System by Zendesk